Privacy Policy

Introduction

Humanli is committed to protecting your personal information and being transparent about how we collect, use, disclose, and safeguard your data. This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and Quebec’s Bill 25.

BY USING OUR SERVICES, VISITING OUR WEBSITE, OR SUBMITTING INFORMATION THROUGH OUR SERVICES OR VIA OUR SITE, YOU EXPRESSLY CONSENT TO THE COLLECTION, PROCESSING, AND USE OF YOUR INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

Data Collection Methods

We collect personal information through the following methods:

  • Website Tracking We use cookies and similar tracking technologies to monitor and analyze interactions with our website, including page visits, time spent on pages, and navigation patterns. This information helps us improve website performance and user experience.
  • Blog or Newsletter Subscriptions When you subscribe to our blog or newsletter, we collect your email address and any additional contact details you choose to provide. This information is used to share updates, insights, and information related to Humanli services.
  • Contact Requests If you request information or assistance, we collect your contact details and information related to your inquiry so we can respond effectively.
  • Downloading Guides, eBooks, or Resources When you download content from our website, we may collect your name, email address, and other relevant contact information. This data is used to deliver the requested materials and communicate with you about related services.
  • Success Stories and Case Studies To access success stories or case studies, we may collect basic contact information such as your name and email address to provide the requested content and relevant follow-up information.
  • Job Applications When you apply for a position through Humanli, we collect personal information such as your name, contact details, resume, and other relevant information required for recruitment and evaluation purposes.
  • Campaigns and Promotions From time to time, Humanli may run campaigns related to services, events, or industry insights. Participation is voluntary, and any personal information collected will be used solely for the purposes described in each campaign, in accordance with this Privacy Policy.

Data Retention

Humanli retains personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The following retention periods generally apply:

  • Website tracking data – Retained for up to 12 months from the date of collection.
  • Newsletter/blog subscriptions – Retained for the duration of the subscription and up to 24 months following unsubscription, unless you request earlier deletion.
  • Contact requests and inquiries – Retained for up to 24 months from the date of the last interaction.
  • Downloaded resources – Retained for up to 24 months from the date of download.
  • Job applications – Retained for up to 12 months following the conclusion of the recruitment process, unless the applicant consents to a longer period for future opportunities.
  • Legal and compliance records – Retained for the period required by applicable law, which may extend beyond the periods listed above.

When personal information is no longer required, Humanli will securely delete, anonymize, or dispose of it in accordance with our internal data management procedures.

Purpose of Data Processing

We use personal information for the following purposes:

  • To operate, maintain, and improve our website and services
  • To communicate with you, including newsletters, updates, and service-related information
  • To respond to inquiries and requests
  • To deliver downloadable resources and materials
  • To manage recruitment and job applications
  • To comply with legal and regulatory obligations and protect our legal rights

Data Transfers and Storage Location

Humanli stores and processes all personal information within Canada and the United States. We do not transfer personal data to countries outside of this zone.

All service providers and third parties engaged by Humanli who may have access to personal data are required to store and process that data exclusively within Canada or the United States. These jurisdictions maintain data protection standards that support our obligations under GDPR, PIPEDA, and Quebec’s Bill 25.

Where data is processed in the United States, Humanli ensures that appropriate contractual safeguards are in place with service providers to protect your personal information in a manner consistent with Canadian privacy law requirements.

Legal Basis for Processing (GDPR Compliance)

Our processing of personal data is based on the following legal grounds:

  • Consent – for subscriptions, downloads, and marketing communications
  • Legitimate Interests – to improve services, communications, and website functionality
  • Contractual Necessity – to provide requested services and manage recruitment processes

Data Sharing and Disclosure

Humanli does not sell personal information. We may share data only in the following circumstances:

  • With trusted service providers who support website operations or service delivery, under confidentiality obligations
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of Humanli, our users, or others

Data Security

Humanli implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures include administrative, technical, and physical safeguards appropriate to the sensitivity of the information collected.

While we take reasonable steps to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. As such, we cannot guarantee absolute security.

Your Rights

Under the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA), and Quebec’s Bill 25, you have the following rights with respect to your personal information:

  • Access – Request access to the personal data we hold about you.
  • Rectification – Request correction of inaccurate or incomplete personal data.
  • Erasure – Request deletion of your personal data under certain circumstances.
  • Data Portability – Request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection and Restriction – Object to or request restriction of certain processing activities where permitted by law.
  • Withdrawal of Consent – Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at: info@humanli.com

Children’s Privacy

Humanli’s services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental or guardian consent. If you believe that we have collected personal data from a child without proper consent, please contact us immediately, and we will take appropriate steps to delete the information.

Changes to This Privacy Policy

Humanli may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. When updates are made, the revised Privacy Policy will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or Humanli’s data practices, please contact us at:

info@humanli.com
www.humanli.com

Humanli
6500 Autoroute Transcanadienne
Suite 400
Pointe-Claire, QC
H9R 0A5